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What is Car Subscription?
A Perfect Storm For Car Subscription To Thrive

The combination of the challenges and transformations in the global automotive industry, as well as the broader societal upheavals and changes, have created an environment in which new mobility solutions like car subscription services are well positioned to thrive.

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Introduction
A note from our Founder

It is my pleasure to welcome you to the Loopit Academy, where we aim to provide you with the skills and knowledge you need to build a successful car subscription business. I am Michael Higgins, the founder of Loopit, and I am excited to have you join us on this journey.

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Analysis & Growth
A/B Testing & Optimisation

A/B testing and optimization are essential technology inclusions for car subscription providers looking to enhance their offerings and drive growth in a competitive market.

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Technology Standards
Access Management

Car subscription services generate vast amounts of sensitive customer data, so it is imperative to understand the role of user access management in ensuring data privacy, preventing unauthorized access, and fostering a secure organizational culture.

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Value Proposition
Access to Newer Models and Technologies

Uncover the transformative potential of car subscription services as they unlock seamless access to cutting-edge models and technologies, propelling the automotive industry into a future defined by flexibility, innovation, and sustainability.

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Digital Customer Experience
Active Subscriber Self-Service

Discover the essential elements and best practices for creating a comprehensive subscriber self-service portal that streamlines operations and enhances customer satisfaction in the rapidly growing car subscription market.

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Paid Media
Affiliate Marketing

Affiliate marketing, especially via aggregators and digital marketplaces, is a powerful tool for car subscription businesses to expand reach, enhance credibility, and generate high-quality leads cost-effectively, driving growth and long-term success in the evolving automotive landscape.

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Value Proposition
All-Inclusive Pricing

Explore the impact of all-inclusive pricing in car subscription services as it dismantles the opacity of traditional retail sales models, offering consumers a transparent and straightforward approach to vehicle ownership that redefines the automotive industry landscape.

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Pricing Strategy
Anatomy of a Car Subscription Plan

Creating multiple subscription tiers with different features and pricing is a key strategy for maximizing revenue in a car subscription business.

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Asset Models
Asset Heavy

The asset-heavy approach to car subscription fleets, which involves automotive incumbents owning and maintaining a large number of vehicles, offers benefits such as increased control and revenue generation, but also poses challenges like high capital requirements and depreciation risk.

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Asset Models
Asset Light

The asset-light approach to car subscription fleets, which relies on partnerships and reduced vehicle ownership, offers automotive incumbents flexibility, lower financial risk, and easier market entry, while also presenting challenges such as dependency on partners and limited control over the fleet.

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Captives & Incumbents
Automaker OEMs

Automakers are expected to establish a dominant presence in the car subscription space as they hold several fundamental advantages over other emerging market players, however this is not without its limitations.

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Performance Metrics
Average Revenue per User (ARPU)

ARPU is a vital metric for stakeholders in the automotive industry to understand and analyze the performance of car subscription services.

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Vehicle Metrics
Average Subscription Value (ASV)

Average Subscription Value serves as an invaluable performance metric for car subscription businesses, offering insights into profitability, scalability, and customer satisfaction.

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Performance Metrics
Benchmarks & Reporting

As a key driver of the success of your business we strongly suggest investing in people, processes and software that give you this clarity of insight so that you can also ride the wave of automotive subscription.

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Strategies
Brand Structure

When it comes to introducing a brand structure for a new car subscription service offering, there are generally two approaches that automotive incumbents can take: a "single brand, multi-channel" approach or a "multi-brand, multi-channel" approach.

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Strategies
Branding and Positioning

As the car subscription industry evolves, businesses must continually refine their unique selling propositions, focusing on niche markets, innovation, and strong brand values to maintain a competitive edge in an increasingly saturated market.

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Operational Requirements
Breakdowns & Roadside Assistance

Explore the strategies car subscription services employ to tackle breakdowns and roadside assistance, ensuring customer safety and satisfaction while reinforcing brand reliability and fostering a seamless driving experience.

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Bookkeeping & Accounting
Budgeting & Forecasting

By adopting and implementing a comprehensive framework for budgeting and forecasting, car subscription providers can enhance their financial administration processes, optimize resource allocation, and make informed financial decisions.

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Technology Partners
Choosing a Vehicle Subscription Technology Partner

Working with a specialized car subscription technology provider can provide a speed-to-market advantage as they will have an existing platform that can be customized to meet the specific needs of the business.

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Performance Metrics
Churn Rate

Effectively managing churn in car subscription businesses is crucial for maintaining profitability and enhancing customer retention by understanding its types and implementing targeted strategies.

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Insurance
Claims Management

Claims management is an essential aspect of running a car subscription business, and helps minimize the financial risks associated with damage to vehicles or accidents that may occur during a car subscription service.

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Pricing Strategy
Cognitive Bias in Car Subscription Plans

By using cognitive biases to encourage upselling, businesses can increase revenue and improve customer satisfaction by offering plans and features that truly meet their customers' needs and desires.

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Procurement
Commercial Vehicles

By specializing in commercial vehicles and focusing on business customers, car subscription providers can carve out a niche in the rapidly evolving automotive landscape.

Car Subscription Academy

Build a successful car subscription business step by step

Get started with building a successful car subscription business by following our practical step by step guide.

What is the Loopit Academy?

The Loopit Car Subscription Academy is the complete guide for building a car subscription business, written by the industry experts at Loopit. In this guide you'll find information on every facet of the

Introduction

Overview

What is Car Subscription?

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Implementing Technology
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Accounts Receivable & Collections
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Profitability & Performance
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Incident & Claims Management
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Customer Service & Success
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Operations & Logistics
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Sales & Customer Onboarding
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Marketing & Growth
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Risk Management & Fraud Prevention
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Inventory & Procurement
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Welcome to Loopit Academy!
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Payment Management & Arrears
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Technology Standards
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Regulatory Environment
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Profitability Analysis
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Performance Metrics
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Operational Requirements
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Defleet Management
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Technology Partners
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What is Car Subscription?
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Back-End Operations
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Digital Customer Experience
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Captives & Incumbents
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Subscription Models
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Subscription Agreement
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Fair Wear and Tear Policy
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Incident Management
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Scaling Your Business
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Vehicle Profitability
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Subscription Metrics
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Bookkeeping & Accounting
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Breaches and Repossessions
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Accounts Receivables
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Customer Assessment
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Vehicle Collection and Handover
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Vehicle Monitoring
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Vehicle Management
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Application and Pre-Approval
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Car Subscription Website
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Car Subscription Plans
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Customer Acquisition
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Marketing Strategy
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Payment Guidelines
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Identification Guidelines
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Car Subscription Business Models
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Key Personnel Roles
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Defining the Business Structure
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Subscription vs Ownership
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The Future of Automotive Retail
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Arrears Management
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Breaches & Repossessions
Get In Touch

Book a free consultation with our experts

Start offering car subscription to your customers under your own brand. Power your own unique go-to-market strategy with an entirely configurable purpose-built solution.

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Speak with our experts
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